ESS Customer Service

Being in business is a gift of the customer. No matter what the budget or scale, we strive to provide the highest standard of customer care in our industry. We believe strongly in developing long term partnerships with our customers, so that we work together more and more, we learn what is important to them, how their operation works and what is required from us to make the most of your storage areas. 

In order to continue working together, we are committed to offering our products and services at a competitive price. We are not in business for the quick sale. We take a long term approach to our pricing strategy so our customers can trust us to provide a solution that is right for the job.  

Due to the fast pace of business we understand that decisions are made rapidly and customers need solutions functioning on-site promptly. For these reasons we carry large stocks of storage equipment at our Mallusk facility which can generally be turned around in a relatively short timescale. 

At Elevate we pride ourselves on quick turnaround times for quotes and reduced lead times for orders. Materials can be delivered to site using our range of transport options or collections arranged by clients respectively. For payment options, we actively promote online banking and can also accept all major credit / debit cards.